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Can't sign up/sign in

Go to https://manage.sensorberg.com/ in order to find Sign up/Sign in links (see the screenshot below). 

Alternatively links to respective pages are to be found here: 

Please find below some troubleshooting for the most common sign up/sign in problems. 

1. Can't sign up

Most probably the email your are using is already in our database. You should receive "You are already registered" email with a link to reset a password for the account.

2. Can't sign in 

It is likely that you haven't finished the sign up process, therefore your account hasn't been activated yet. Search for the "Sensorberg Access Confirmation" email in your mailbox and simply click on the link and finish the process.

Alternatively, go to that link, in order to request sending the activation email again: https://manage.sensorberg.com/#/resend-activation

You will be able to sign in after that step.

We will send you the "Your Sensorberg account has been successfully created" email after that step, confirming that the account is ready to use. 

3. Forgot my password

  • You will be redirected to Forgot Password page and simply follow the steps from there.

4. Never received the activation mail 

  • You will be redirected to Resend Activation email page and simply follow the steps from the there. 

If these steps weren't helpful you can always reach us out via support@sensorberg.com.

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    filipmaj

    very useful article!